Kulula.com’s Pet Travel Services

What you need to know

When boarding a pet on an airline in South Africa, there are several important factors to consider to ensure the safety and well-being of your furry friend. Here is a list of things to keep in mind:

Pet Health and Vaccinations:

Familiarize yourself with any local regulations or quarantine requirements in South Africa that may apply to pet entry.

Pet Documentation:

Obtain all necessary travel documents, including a pet passport, health certificate, and any import/export permits required by South Africa.

Microchipping and Identification:

Ensure your pet is microchipped and that the microchip is registered with your contact information. Attach an ID tag to their collar with your contact details.

Pet Carrier:

Invest in an IATA-approved pet carrier that provides sufficient space for your pet to stand, turn around, and lie down comfortably.

Booking and Regulations:

Check with the airline for their specific pet travel policies and regulations, including weight and size restrictions, fees, and booking procedures.

Temperature Considerations:

Be aware of temperature restrictions and embargoes, as airlines may have limitations on pet travel during extreme hot or cold weather.

Direct Flights:

Whenever possible, choose direct flights to reduce stress and minimize the duration of the journey for your pet.

Pet Comfort and Familiarity:

Familiarize your pet with the carrier well in advance of the trip. Include familiar bedding and toys to provide comfort during the journey.

Feeding and Water:

Avoid feeding your pet a large meal just before the flight. Provide water up to a few hours before departure and make sure the carrier has a spill-proof water container.

Exercise and Bathroom Breaks:

Give your pet some exercise and a bathroom break before departing for the airport to reduce anxiety during the flight.

Security Checks:

Be prepared for security checks at the airport, which may include removing your pet from the carrier and passing it through an X-ray machine.

In-Flight Monitoring:

Keep an eye on your pet during the flight, if possible. Ensure that they are comfortable and not displaying signs of distress.

Arrival Plans:

Have a plan in place for your pet upon arrival, including transportation to your final destination and accommodations if necessary.

Travel Insurance:

Consider purchasing travel insurance that covers pet-related incidents or issues during the journey.

Contact Information:

Ensure your contact information is readily available and that someone can be reached in case of an emergency.

Preparation for Jet Lag:

Be prepared for the possibility that your pet may experience jet lag and need some time to adjust to the new time zone.

Kulula.com, a subsidiary of Comair Limited, offers a convenient and pet-friendly travel experience for those flying within South Africa. Kulula.com is known for its dedication to ensuring pets’ comfort and safety during air travel. Here’s a brief overview of Kulula.com’s pet travel services:

1. Kulula’s Pet Lounge:

Kulula.com introduced a unique feature called the “Kulula’s Pet Lounge.” This is a designated area at their check-in counter where passengers can comfortably check in their pets. It’s designed to make the process smoother and less stressful for both pets and their owners.

2. In-Cabin Travel:

Kulula.com allows small dogs and cats to travel with passengers in the cabin, provided they meet the airline’s size and weight restrictions for in-cabin pets.

3. Pet Carrier Requirements:

Ensure that your pet is safely and comfortably accommodated in an airline-approved pet carrier. Kulula.com typically follows industry standards and guidelines for pet carriers.

4. Booking in Advance:

To secure a spot for your pet, it’s advisable to book in advance, as the airline may have limited space for in-cabin pet travelers.

5. Health and Documentation:

Make sure your pet is in good health and has all necessary vaccinations and health certificates required by Kulula.com and South African authorities.

6. Pet Fees:

There may be additional fees associated with traveling with your pet on Kulula.com, so be sure to inquire about these charges when making your reservation.

7. Passenger Comfort:

Kulula.com prioritizes passenger comfort, and the airline’s pet-friendly approach aims to make your journey enjoyable while traveling with your furry companion.

Please note that policies and services can change, so it’s essential to verify the most up-to-date information regarding pet travel on Kulula.com by visiting their official website or contacting the airline directly. Kulula.com’s dedication to providing a pet-friendly travel experience within South Africa is designed to make your trip as smooth and enjoyable as possible for both you and your pet.