Mango Airlines’ Pet Travel Services

What you need to know

When boarding a pet on an airline in South Africa, there are several important factors to consider to ensure the safety and well-being of your furry friend. Here is a list of things to keep in mind:

Pet Health and Vaccinations:

Familiarize yourself with any local regulations or quarantine requirements in South Africa that may apply to pet entry.

Pet Documentation:

Obtain all necessary travel documents, including a pet passport, health certificate, and any import/export permits required by South Africa.

Microchipping and Identification:

Ensure your pet is microchipped and that the microchip is registered with your contact information. Attach an ID tag to their collar with your contact details.

Pet Carrier:

Invest in an IATA-approved pet carrier that provides sufficient space for your pet to stand, turn around, and lie down comfortably.

Booking and Regulations:

Check with the airline for their specific pet travel policies and regulations, including weight and size restrictions, fees, and booking procedures.

Temperature Considerations:

Be aware of temperature restrictions and embargoes, as airlines may have limitations on pet travel during extreme hot or cold weather.

Direct Flights:

Whenever possible, choose direct flights to reduce stress and minimize the duration of the journey for your pet.

Pet Comfort and Familiarity:

Familiarize your pet with the carrier well in advance of the trip. Include familiar bedding and toys to provide comfort during the journey.

Feeding and Water:

Avoid feeding your pet a large meal just before the flight. Provide water up to a few hours before departure and make sure the carrier has a spill-proof water container.

Exercise and Bathroom Breaks:

Give your pet some exercise and a bathroom break before departing for the airport to reduce anxiety during the flight.

Security Checks:

Be prepared for security checks at the airport, which may include removing your pet from the carrier and passing it through an X-ray machine.

In-Flight Monitoring:

Keep an eye on your pet during the flight, if possible. Ensure that they are comfortable and not displaying signs of distress.

Arrival Plans:

Have a plan in place for your pet upon arrival, including transportation to your final destination and accommodations if necessary.

Travel Insurance:

Consider purchasing travel insurance that covers pet-related incidents or issues during the journey.

Contact Information:

Ensure your contact information is readily available and that someone can be reached in case of an emergency.

Preparation for Jet Lag:

Be prepared for the possibility that your pet may experience jet lag and need some time to adjust to the new time zone.

Mango Airlines, a subsidiary of Comair Limited in South Africa, has traditionally provided options for pet travel, making it a convenient choice for pet owners. Here’s a brief overview of Mango Airlines’ approach to pet travel:

1. Pet Travel in the Cabin:

Mango Airlines typically allows small dogs and cats to travel in the cabin with passengers, provided they meet the airline’s size and weight restrictions for in-cabin pets.

2. Pet Carrier Requirements:

Ensure your pet is comfortably and securely accommodated in an airline-approved pet carrier that adheres to Mango Airlines’ guidelines for size and construction.

3. Advance Booking:

To secure a spot for your pet, it’s advisable to book your flight well in advance, as there may be a limit to the number of in-cabin pets allowed on each flight.

4. Health and Documentation:

Verify that your pet is in good health and possesses all necessary vaccinations and health certificates required by Mango Airlines and South African authorities.

5. Pet Fees:

Be aware that there may be additional fees associated with traveling with your pet on Mango Airlines. Inquire about these charges when making your flight reservation.

6. Passenger Comfort:

Mango Airlines strives to provide a comfortable and enjoyable travel experience for both passengers and their pets, with policies designed to minimize stress during the journey.

Please remember to confirm current policies and procedures with Mango Airlines directly. Additionally, consult your veterinarian to ensure your pet is fit for air travel and to obtain any required health certificates and vaccinations necessary for traveling within South Africa. Mango Airlines’ commitment to accommodating pets within their travel services aims to make your journey a pleasant experience for both you and your cherished pet.